CHARGEBACKS AND PAYMENT DISPUTES
Under our Terms of Service agreement you must first contact ViridWeb to attempt to resolve any billing disputes before contacting your Bank or Credit Card Company to dispute the charges. You further agree that any billing disputes must be submitted in writing to our billing department within one month of the invoice payment in question.
Server(s) will be temporarily suspended during any payment disputes or chargebacks. This will remain in force until the issue / dispute is resolved. Post issue resolution, ViridWeb may decide not to continue business with the customer. Please note that this decision will solely be based on the nature of dispute / issue.
By using our services you agree to the above policy and to contact ViridWeb before contacting your financial institution to seek a resolution. In the event you dispute charges contrary to this agreement, we reserve the right to refer your account or sell your debt (plus any applicable fees) to a third party collection agency. We also reserve the right to take further legal action against you.